It’s so easy to forget to test your apps on bad networks, but remember that your users are most likely not on the latest iPhone on your office’s high speed WiFi.
As a PM I made this mistake many times myself, but eventually learned to include low bandwidth, cellular and shifting networks to the test plan. And if you are making a travel app there is especially no excuse for not testing your apps on shitty connections. So take your app on walk around the block.
Here’s an example of how it may impact your numbers.
I’m a Hotels.com Gold status member and try to make all my bookings on the platform, but I’m seriously getting tired of looking at these loading screens on my Pixel 2 phone. The app simply won’t load unless you have a very good connection, and that means I can’t book a room on the go and often it won’t even load from my hotel room. Many times I’ve had to give up and instead opened the Booking.com app and it loads immediately! Guess which platform got my booking? That’s a stupid mistake a booking app can’t afford to make.